Frequently asked questions
We pride ourselves on creating beautiful, lasting artificial wedding bouquets and buttonholes. Our aim is to ensure your experience with Heather-Mo Florals is as delightful and stress-free as possible, from browsing our collections to receiving your treasured keepsakes.
How do I look after my artificial flowers?
Either pack away in a dark box wrapped in acid free tissue paper and keep away from bright sunlight. If you are keeping your flowers on display after your special occasion all you have to do is use a light-weight feather duster to gently dust the foliage and flowers. Keep away from direct sunlight to avoid fading.
What is your delivery time and who is your courier?
We aim to pack and post your order within two working days and drop off to Royal Mail, Evri or DPD.
Do you accept returns?
Where do you deliver?
We deliver within the UK Mainland only.